Help The following information has been provided to help you use this website. If you have questions about Nova products and services, please read our FAQs and Technical Support or Contact Us for more information. Is this website secure? Yes. Please read our Terms for full details on security and privacy. Why do I need to register? You do not need to register just to browse the site, only if you wish to make a purchase. Rest assured that we always act in compliance with the UK Data Protection Act when processing personal information. For a full privacy statement, please read our Terms. How do I find particular products? Either browse the product pages by clicking on the links in the PRODUCTS box on the left hand side of the screen. Or, click on the SHOPPING CART link and follow the instructions to REGISTER. (Registered customers should LOGIN at this point). This allows you to use the PRODUCT SEARCH. Just type in the name of the product you are looking for and press GO to return a list of matching products. How do I make a purchase? Click on the SHOPPING CART link and follow the instructions to REGISTER. (Registered customers should LOGIN at this point). Now simply click on the categories you are interested in and keep clicking until you reach the exact product you want. Then click on the ADD TO CART button. Continue to do this until you have all the items you need in your cart. You will see a summary of your cart contents building up in the top right hand side of the screen. When you are ready to purchase, click on the CHECKOUT link and follow the instructions. What if I have a problem concluding my transaction? At any point during the transaction, please feel free to call our SALES HOTLINE on +44 (0)131 553 7979 for assistance.